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COMPETITIVE SALARY

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MEDICAL BENEFITS

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401k / RETIREMENT

PRIMARY OBJECTIVES

Customer Service Reps for Turbo Tags & Titles value teamwork and success, and share our goal of providing clients with the best customer service possible. CSR’s are expected to represent the company with a positive attitude, and assist other team members as needed.

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ESSENTIAL FUNCTIONS:

  • Acts in a friendly and professional manner at all times
  • Assists clients in processing requests for DMV tags and titles
  • Accurately updates customer records and information in the database 
  • Answers a large number of phone calls, emails and questions 
  • Operates a variety of office equipment, including, POS systems, computers, phones, faxes, printers, and scanners
  • Resolves customer complaints or issues professionally, and in a calm manner
  • Communicates clearly and effectively, with management and other team members   
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WORK ENVIRONMENT:

  • Office environment for Department of Motor Vehicles
  • May include long lines, and high volume of clients, phone calls, and requests 
  • Will include standing on your feet for up to 8 hours per day
  • May include frequent standing, sitting, bending and/or lifting of items up to 25lbs.
  • Will include the frequent use of office machinery and equipment

Non-smoking environment

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CURRENT OPEN POSITIONS

KNOWLEDGE & SKILLS:

  • Must be at least 18 years of age
  • High school diploma/GED required
  • Excellent verbal and communication skills required
  • Previous customer support experience preferred
  • Familiarity with POS and Database systems
  • Ability to handle a large volume of clients, requests and questions courteously and in a timely manner
  • Is able to multi-task, prioritize and manage a heavy workload

Efficiently operates a wide variety of office equipment

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